问题分析

<p><strong>l&nbsp; Crash信息统计分析与场景回溯</strong></p> <p>应用崩溃模块通过设备型号、操作系统版本及APP版本进行崩溃的聚合统计分析,各个维度通过面积图的方式展示占比最高的崩溃类型。</p> <p><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"/> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"/> <v:f eqn="sum @0 1 0"/> <v:f eqn="sum 0 0 @1"/> <v:f eqn="prod @2 1 2"/> <v:f eqn="prod @3 21600 pixelWidth"/> <v:f eqn="prod @3 21600 pixelHeight"/> <v:f eqn="sum @0 0 1"/> <v:f eqn="prod @6 1 2"/> <v:f eqn="prod @7 21600 pixelWidth"/> <v:f eqn="sum @8 21600 0"/> <v:f eqn="prod @7 21600 pixelHeight"/> <v:f eqn="sum @10 21600 0"/> </v:formulas> <v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"/> <o:lock v:ext="edit" aspectratio="t"/> </v:shapetype><v:shape id="图片_x0020_3" o:spid="_x0000_i1039" type="#_x0000_t75" style='width:414.75pt;height:205.5pt;visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image001.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911215757-1dd98ec49a40.png" style="height:416px; width:840px" /></p> <p>点击某类设备型号的面积图后,可以查看到该设备类型中的崩溃汇总信息:</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_4" o:spid="_x0000_i1038" type="#_x0000_t75" style='width:414.75pt; height:184.5pt;visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image003.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911215817-1882b17a9c4f.png" style="height:373px; width:840px" /></p> <p>同时也可以直接在一级页面中选择图表模式,即可按崩溃堆栈类型聚合的分析图表,点击某一崩溃类型即可查看到该类崩溃的堆栈信息:</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_5" o:spid="_x0000_i1037" type="#_x0000_t75" style='width:414.75pt; height:114.75pt;visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image005.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220006-194cece49a8a.png" style="height:233px; width:840px" /></p> <p>&nbsp;</p> <p>点击某一个崩溃问题后即可查看每一个Crash用户的崩溃堆栈,结合崩溃轨迹、崩溃堆栈及发生崩溃时的上下文信息,进行全方位剖析,全面定位App崩溃原因及影响范围,精准定位引发崩溃的代码级问题。</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_31" o:spid="_x0000_i1036" type="#_x0000_t75" style='width:414.75pt; height:251.25pt;visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image007.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220055-17e88acf9416.png" style="height:509px; width:840px" /></p> <p>崩溃轨迹</p> <p>崩溃轨迹主要帮助研发人员回溯崩溃过程,即通过记录用户的点击动作,还原崩溃场景。</p> <p>崩溃轨迹按系统设置的步数统计并显示崩溃发生前的步数信息,轨迹显示顺序为按时间倒叙显示。步数框中包括各步骤在发生崩溃前的时间、视图、操作的方法。最上面的为最后动作的崩溃的关键方法。</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_1039" o:spid="_x0000_i1035" type="#_x0000_t75" style='width:291pt; height:234.75pt;visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image009.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220115-1ec6c18499bb.png" style="height:366px; width:453px" /></p> <p>崩溃线程堆栈</p> <p>平台默认显示所有崩溃线程相关的堆栈信息,堆栈信息中包括主线程和其它线程的线程名和堆栈记录</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_1040" o:spid="_x0000_i1034" type="#_x0000_t75" style='width:415.5pt; height:224.25pt;visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image011.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220142-161226809a48.png" style="height:379px; width:701px" /></p> <p>符号化解析文件</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_1041" o:spid="_x0000_i1033" type="#_x0000_t75" style='width:130.5pt;height:15pt; visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image013.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220237-187eb05a9d64.png" style="height:20px; width:175px" /></p> <p>点击可进行APP版本对应的&ldquo;符号化文件&rdquo;上传,上传后则在进入崩溃详情页面后直接展示已解析过的堆栈文件信息。</p> <p>崩溃规律分析:</p> <p>&Oslash;&nbsp; 页面左侧显示为各维度崩溃分布图;</p> <p>&Oslash;&nbsp; 右侧显示设备统计饼图;</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_1042" o:spid="_x0000_i1032" type="#_x0000_t75" style='width:414pt;height:198pt; visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image014.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220217-1e748bea99bd.png" style="height:401px; width:840px" /></p> <p>&nbsp;</p> <p><strong>l&nbsp; 卡顿/ANR问题分析</strong></p> <p>卡顿分析,主要获取卡顿轨迹、线程、方法和对应终端的内存CPU等信息,快速排查卡顿问题,高效识别视图渲染流畅度,保障用户体验。</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_1024" o:spid="_x0000_i1031" type="#_x0000_t75" style='width:414.75pt;height:190.5pt; visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image016.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220303-1fe2c65a953e.png" style="height:385px; width:840px" /></p> <p>&nbsp;</p> <p><strong>l&nbsp; DNS劫持分析</strong></p> <p>提供DNS、链路劫持2种劫持监测,通过域名、地域、运营商、劫持主机分布、被劫持APP版本等方面展示劫持信息,DNS劫持需在APP设置中先进行配置后方可看到数据哦。</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_1026" o:spid="_x0000_i1030" type="#_x0000_t75" style='width:415.5pt; height:195.75pt;visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image018.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220327-1a581f4b949d.png" style="height:395px; width:840px" /></p> <p>PS:劫持分析数据信息需在&ldquo;应用设置 &ndash; 问题设置 &ndash; 劫持配置&rdquo;中进行设置,方可对相关劫持数据进行查看。</p> <p>&nbsp;</p> <p><strong>l&nbsp; 请求错误</strong></p> <p>请求错误模块对请求的各类型错误进行监测,实现对请求、CDN、H5页面错误的全面分析。</p> <p>一级页面-根据域名、地域、运营商、接入方式和错误类型维度进行错误趋势和分布规律分析统计错误占比,并可以通过图表、表格形式进行切换展示内容类型。</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_1043" o:spid="_x0000_i1029" type="#_x0000_t75" style='width:414pt;height:219.75pt;visibility:visible; mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image020.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220404-13dbac249164.png" style="height:446px; width:840px" /></p> <p>点选某个面积图后,展示该指标下的请求错误聚合数据:</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_1063" o:spid="_x0000_i1028" type="#_x0000_t75" style='width:415.5pt;height:137.25pt;visibility:visible; mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image022.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220418-180d4f7f9daf.png" style="height:278px; width:840px" /></p> <p>点击切换为&ldquo;表格&rdquo;后展示各个域名的错误类型聚合数据:</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_1062" o:spid="_x0000_i1027" type="#_x0000_t75" style='width:415.5pt; height:121.5pt;visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image024.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220450-19d0a82f97da.png" style="height:246px; width:840px" /></p> <p>二级页面-请求错误深度分析页面。</p> <p>点击某个错误类型后,跳转到请求错误深度分析页面,以列表的方式显示某请求该类错误的快照信息。</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_1" o:spid="_x0000_i1026" type="#_x0000_t75" style='width:414.75pt; height:176.25pt;visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image026.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220504-120a66899aa6.png" style="height:357px; width:840px" /></p> <p>三级页面-&ldquo;错误详情&rdquo;分析页面</p> <p>点击查看按钮后,跳转到错误详情,展示该次请求错误的请求地址、UA、错误信息以及堆栈信息,从而定位最终错误原因。</p> <p><!--[if gte vml 1]><v:shape id="图片_x0020_2" o:spid="_x0000_i1025" type="#_x0000_t75" style='width:415.5pt;height:198.75pt;visibility:visible; mso-wrap-style:square'> <v:imagedata src="file:///C:\Users\EX-ZHA~1\AppData\Local\Temp\47\msohtmlclip1\01\clip_image028.png" o:title=""/> </v:shape><![endif]--><img src="https://obs-cn-shanghai.yun.pingan.com/pcp-portal/20182911220547-18053a289b64.png" style="height:403px; width:840px" /></p>
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